Refund policy

Company policy

We'll still fix two things, because they're mistakes, not refunds: a card charged twice by accident, and an item that arrives faulty or damaged. Both are covered below. Nothing in this policy limits any rights you have under consumer law where you live.

The Golf Lie

The Golf Lie comes as an ebook, with an audiobook and videos you can add, and as a paperback. None of them are refundable.

• The ebook, audiobook and videos are digital products, delivered instantly. All sales are final, the same as every digital product below.
• The paperback is posted to you after you order. There are no refunds or returns, including for change of mind. If your copy arrives damaged, contact us straight away and we'll replace it.

Shipping fees are non-refundable, so please check your postal address carefully when you order.

Digital products

This applies to all digital products, including but not limited to:

• The Golf Lie (ebook, audiobook and videos)
• UnF*ck Your Golf Swing
• UnF#ck Your Golf Brain
• UnF#ck Your Putting
• All other online courses, books, training programs and downloadable content

If you're unsure, please read all the product details carefully and make an informed decision. And if you're still uncertain or skeptical about my methods, I'd encourage you not to buy. No hard feelings - the golf world is big.

Bumps and upsells

This policy includes all bump and upsell purchases. Some people buy the bumps and upsells and then claim they didn't order them. They did. Others are offered a good deal on a bump - the audiobook, say - and then ask to be refunded the difference because they only wanted one part of it.

The answer is no. We don't refund those purchases.

Why no refunds?

1. The coaching works. Thousands of golfers around the world have used these products to play better. I stand by what I offer. It's real and it helps.
2. My best clients never ask for guarantees. They take action, stay curious and are open to learning. That's the mindset that wins.
3. Refunds attract the wrong crowd. After twenty years online I've watched fraudulent behavior increase - people buying, downloading, then refunding for no good reason. That isn't fair on anyone.
4. This is a business, not a library. You wouldn't buy a steak, eat it, then ask for your money back. Same goes here.

So, at the risk of repeating myself: there are no refunds.

Duplicate orders

If your card was accidentally charged twice - for example if the checkout button was clicked more than once - we'll gladly refund the duplicate transaction. Just email us with the details.

Physical products

This applies to items such as The Golf Lie paperback, the Swing Trainer, Chunky Grips, and other training aids and golf accessories.

Faulty or damaged items

If you receive a defective or damaged product, email us immediately and we'll replace it. Shipping fees are non-refundable.

Change of mind

We don't offer refunds if you've opened or used the item, if you expected it to fix your golf game - poor performance can have a thousand causes - or if you've simply changed your mind.

We don't accept returns either. If you're unsure about a physical item, please don't buy it.

Final note

Please don't buy if you're not completely sure. I've done everything I can to explain each product clearly and what you'll get from it. I want you excited and confident about joining my world, not hesitant or on the fence.

If you're ready, I'd love to help you transform your golf game. If not, that's completely fine too.

Contact

See also the privacy policy and terms.